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Received error "ReferenceError: XSLTProcessor is undefined" when logging into CCB 2.4.0.2.0 using IE11. (Doc ID 2041937.1)

Last updated on SEPTEMBER 25, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.4.0.2.0 [Release 2.4]
Oracle Utilities Framework - Version 4.2.0.2.0 to 4.2.0.2.0 [Release 4.2]
Information in this document applies to any platform.

Goal

The goal of this article is to explain what to do when the  error "ReferenceError: XSLTProcessor is undefined" when logging into CCB 2.4.0.2.0 using IE11.
 

Solution

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