XITEM Error Record Is Not Deleted From SVC_PROCESS_TRACKER Table

(Doc ID 2042098.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Retail Merchandising System - Version 14.1 to 14.1.1 [Release 14.1]
Information in this document applies to any platform.

Symptoms

Executing the Item induction purge batch,note that error records pertaining to Xitem are not being considered.

Steps To Recreate:

  1. Make sure XITEM record exist in SVC_PROCESS_TRACKER table with status=PE (processed with error) and the TEMPLATE_KEY='RMSSUB_XITEM'.
  2. Set the retention period to make the xitem ready for purge.
  3. Execute itm_indctn_purge Batch program.
  4. See that XITEM record not deleted.

Changes

 

Cause

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