RPM Maintain Promotion Search Results in Fatal Exception

(Doc ID 2042230.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.6 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.


In Oracle Retail Price Management (RPM), a search performed on the Maintain Promotion screen using only item number results in the following fatal exception: 

Due to this issue, users cannot search for all promotions that are attached to an item.

Steps to Reproduce:

  1. Navigate to Promotion> Maintain Promotion.
  2. In the search criteria enter only item ID.
  3. After a long time, error occurs.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms