Unable To Login To Visualizer And Visualizer.log In %TEMP% Directory Shows Following Error "Oracle.ManagedDataAccess.Client.OracleException: ORA-01005: null password given; logon denied" (Doc ID 2042254.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open Visualizer the following error occurs:

ERROR
-----------
"Unable to connect to the database. Please run the Database Configuration tool or contact your administrator".


When reviewing the associated error in the Visualizer.log (found in the user %TEMP% directory) the following error is logged:

ERROR
-----------
Oracle.ManagedDataAccess.Client.OracleException: ORA-01005: null password given; logon denied

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms