Will A Content Item That Contains Multiple User Segments Trigger if the Site Visitor Is Not Part of Both Segments? (Doc ID 2042538.1)

Last updated on AUGUST 11, 2015

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.0 and later
Information in this document applies to any platform.

Goal

You are trying to apply two user segments in a cartridge to work in an OR condition (for example, users from a "metal" segment OR people from a "wood" segment). When a user with only one of these segments visits the site, the default cartridge is presented instead of the cartridge related to the metal and wood segments.

Does Endeca support "OR" logic with user segments (where a cartridge will trigger if the user is part of metal segment "OR" wood user segments), or does the user have to be part of all User Segments that are tagged to the cartridge in order for it to trigger (effectively requiring the user to be part of segment wood AND segment metal)?
 

Solution

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