Error of Rate Check while using MATH BO caculation rule
(Doc ID 2042665.1)
Last updated on JUNE 04, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.4.0.3.0 [Release 2.4]Information in this document applies to any platform.
Symptoms
On : 2.4.0.2.0 version,
When attempting to run Rate Check using the Rate Schedule and Math calculation rule,
the following error occurs.
ERROR
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System error, please see logs for more details.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a calculation group.
2. Define a Math calculation rule. Use a Service Quantity scalar variable type.
3. Create a Rate Schedule that references the calculation group.
4. Create a service agreement that requires bill determinants.
5. Run Rate Check using the Rate Schedule and SA. Set Usage Request Type to Interval. Ensure that the UOM/TOU/SQI defined on the Service Quantity scalar variable is not set. Upload interval data as necessary.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run Rate Check.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |