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Account Balance Is Not Shown Correctly In Glid Report In AR And Offset Account (Doc ID 2042668.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The balance impact in /journal and event_bal_impact_t are correct, but the GLID report generation is not reflected correctly.

Scenario:

1. Created new GLID and reason code file and uploaded the same in BRM
2. Applied some AR action on account and then create GLID report for the same account

Result: The GLID report shows balance impact just double the actual impact.

For example:
If an adjustment has been applied for $1, then GLID report shows impact of $2 and so on.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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