Argus 8 Requires 32bit Oracle Client - Which Is Not Supported On Windows 2012 (Doc ID 2042757.1)

Last updated on JULY 13, 2023

Applies to:

Goal

Installing Argus Safety version 8.0 - but are running into an issue with the stated prerequisites.

Set up the Argus Web servers with the Operating System: Microsoft Windows 2012 R2 (64bit)
This is stated as supported version in the install Guide.

The Argus database is an Oracle 12 database.

We therefore want to have the respective Oracle 12 Client installed on the Argus webservers.

According to the Argus Install Guide, Argus 8 is supported with Oracle v12 Client - but requires the 32bit client version:

Software: Oracle Standard/Enterprise Client, Version 11.2.0.4/12c Release 1 (12.1.0.2) (32-bit only)

The 32-bit Oracle 12 client is not supported for Windows 2012 64bit.

This seems to be a conflict of requirements - or an error in the Install Guide. Please advise, on which Oracle is to be used on an Windows 2012 64bit server:

Is Argus 8 supported with a 64bit Oracle Client on Windows Server 2012?
Or is a supported Oracle 32bit client available for Windows Server 2012? If so, please provide the confirmation of support from Oracle for this setup.
 

Solution

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