Incorrect Comment Format in 'sms.json' File Causing Failure to Load 'sms' Add-On Service (Doc ID 2043213.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

Convergence 3.0.1.0.0, configured with SMS add-on service as described in the Convergence SMS documentation.

When users log in to Convergence, they notice that the SMS service doesn't load as expected.

The log (iwc.log file)  shows messages like:

  

Changes

 Upgrade from Convergence 3.0.0.x.0 to 3.0.1.0.0

Cause

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