ASAP Stops Order Processing Every Few Days And Throws a SAXParseException
Last updated on AUGUST 14, 2015
Applies to:Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.
ASAP stops order processing every 2-3 days, propably due to problems with processing some messages.
An ASAP restart is required in order to restore the order processing. Before the problem occurred, we observed a lot of the followings errors. It looks like a message is processed in a loop:
WebLogic Server log file contains the following messages:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms