ASAP Stops Order Processing Every Few Days And Throws a SAXParseException (Doc ID 2043313.1)

Last updated on AUGUST 14, 2015

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

ASAP stops order processing every 2-3 days, propably due to problems with processing some messages.

An ASAP restart is required in order to restore the order processing. Before the problem occurred, we observed a lot of the followings errors. It looks like a message is processed in a loop:

WebLogic Server log file contains the following messages:

 

Cause

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