Attribute 'File Type' in Attachments Tab Is Blank (Empty), When Uploading Files Having Parenthesis (Round Brackets) in the File Name; Error When Trying to View The File 'This file type (or URL) is not designated to be viewed using AutoVue' (Doc ID 2043437.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
In Agile 9.3.4.0

Find attribute 'File Type' in Attachments tab has no entry when uploading files having parenthesis (round brackets) in the name

EXPECTED BEHAVIOR
--------------------------------
Attribute 'File Type' in Attachments tab should have the correct entry, based on existing file extension information

STEPS:
---------------------
1. For any part object go to the Attachments tab

2. Upload a file having parenthesis (round brackets) in the name - e.g.

- Oracle_SUP(test2).pdf

- AB(12).TXT

- test,01,R0(DETACHED).slddrw

3. Find attribute 'File Type' has no entry - is blank (empty)

CONSEQUENTIAL ERROR:

---------------------

When attempting to View file "test,01,R0(DETACHED).slddrw",

receive error:    

  

Even though file type slddrw is correct configured for Viewer in File Association tab

Cause

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