XItem Message Fails With Error "ITM_SUP_MANU_CTRY_EXIST" When SYSTEM_OPTIONS.HTS_TRACKING_LEVEL='S' (Doc ID 2043716.1)

Last updated on APRIL 18, 2017

Applies to:

Oracle Retail Merchandising System - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

Item creation through external interface is failing with below error when SYSTEM_OPTIONS.HTS_TRACKING_LEVELis set to 'S' (Supplier level):

Error:

Steps To Recreate:
1. Set SYSTEM_OPTIONS.HTS_TRACKING_LEVEL set to 'S'.
2. Subscribe item to RMS.
3. Item is created in 'W'orksheet status with error 'ITM_SUP_MANU_CTRY_EXIST' in Process tracker.

Cause

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