ZRG8032E, Version 4: Claim Error F-DVW0236 For Empty CIT (000) (Doc ID 2043723.1)

Last updated on AUGUST 13, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.15.1.2 version, Usage

Testing M-3802

When attempting to run ZRG8032E, Version 4 to import and process a paramedical claim,
the following error occurs on the claim line after processing the claim in ZRG3004F.

ERROR
-----------------------
F-DVW0236:CIT #1# does not exist for diagnosis #2#/#3#.
The error occurs when field 0421 CIT is filled out with 000. Value 000 means an empty value and this should not be taken over into the claim line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8032I
2. ZRG3004F: Process claim and notice error 0236

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly process claim.

Cause

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