Error: "Unable to Connect to the Database Server. Please Verify the Connection Details and Make Any Necessary Corrections" During New Database Creation (Doc ID 2043880.1)

Last updated on AUGUST 19, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Primavera P6 EPPM 15.1.0.0 when creating a new database the following error occurs:

ERROR
-----------------------
Unable to Connect to the Database Server. Please Verify the Connection Details and Make Any Necessary Corrections.

NOTE: This happens even though the same credentials work when logging into the SQL Server Management Studio

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter the database configuration information into the EPPM configuration wizard.

BUSINESS IMPACT
-----------------------
The issue prevents the database creation wizard from proceeding with the installation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms