Autoreply Is Not Sent For a User Who Has Also Enabled Mail Forwarding (Doc ID 2044078.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

Scenario 1:

User 'A' has set up autoreply and also has his email forwarded (mailforwarding enabled) to another user - user 'B'. But, no autoreply is received when someone sends an email to user 'A'.

Scenario 2:

Consider User 'A' has mailforwarding enabled, and the address used for forwarding is mis-typed (assume the address to be that of the local Domain). Additionally, consider this user having not choosing the option "Keep a copy of the Message".

In this case only the Non Delivery Report (NDR) will be sent and no auto-reply message will be sent.

Cause

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