SEARCH ON BANKNUMBER IN FIN4006 IS SLOW (Doc ID 2044286.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 10.14.2.3 version, Performance

ACTUAL BEHAVIOR
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searching for payment matching details using a bank account number takes a lot of time (> 30 seconds)

EXPECTED BEHAVIOR
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searching for payment matching details using a bank account number should take only a few seconds


STEPS
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The issue can be reproduced at will with the following steps:
1. go to screen FIN4006f
2. search payment matching details using a bank account number


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot quickly search payment for customers

Cause

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