Author Crashes With 'Author Application Has Stopped Working' Message After Section Compile (Doc ID 2044424.1)

Last updated on AUGUST 20, 2015

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

When attempting to compile a CDS, the following error message appears;


ERROR
-----------------------
Shows a Author Application Dialog Box with the message:
-------------------------------------
Author Application has stopped working
A problem caused the program to stop working correctly.
Please close the program
--------------------------------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Author.
2. Open the CDS file (BLNKADTEST.CDS).
3. Add more content and do a "Compile Section".


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
User unable to modify the section.

Cause

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