GRCC Notification: User Access Request - AACG Notification Message Is Showing Wrong GRC URL (Doc ID 2044505.1)

Last updated on AUGUST 25, 2015

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5 version, Application Access Contr. Gov.

ACTUAL BEHAVIOR
---------------
GRCC Notification: User Access Request - AACG notification message is showing wrong link


The AACG notification link is showing the wrong link while sending the notification about conflicts.

Incorrect Link : http://hscuschlux00281.harsco.com/grc
Correct Link : http://hscuschlux00281.harsco.com:8080/grc

Message:-
------------

The following roles have been requested and are awaiting action: User: TEST2 Role: MET GB AP Manager-Payables User: TEST2 Role: MET GB AP Payment User-Payables User: TEST2 Role: MET GB AP User-Payables Please log into Oracle Governance, Risk and Compliance for further information. http://hscuschlux00281.harsco.com


EXPECTED BEHAVIOR
-----------------------
The following roles have been requested and are awaiting action: User: TEST2 Role: MET GB AP Manager-Payables User: TEST2 Role: MET GB AP Payment User-Payables User: TEST2 Role: MET GB AP User-Payables Please log into Oracle Governance, Risk and Compliance for further information. http://hscuschlux00281.harsco.com:8080/grc


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit user provisioning for a EBS user.
2. Approve the request in GRC.
3. Check the email notification send to approver.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct email notification.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms