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Multiple Users Do Not See Changes in the Same Project with F5 Refresh - Introduction of Special Key Combo Action (Alt+Shift+F5) to Re-Load All Data (Doc ID 2044715.1)

Last updated on MAY 03, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

EXPECTED BEHAVIOR

When data is committed to database, upon refreshing in the application, the data should be current as per the committed changes.

 

The issue can be reproduced at will using the following steps:

  1. User 1 opens a project in P6.
  2. User 2 opens the same project.
  3. User 1 makes changes to project and ensures that changes are committed.
  4. User 2 presses refresh (F5) to see the changes, but does not see all changes - for example, an activity deleted by user 1 is still visible to user 2.
  5. User 2 must close and reopen the project to see the full changes (No need to exit the application).

Changes

 

Cause

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