PERFORMANCE ISSUE WITH WEBSERVICE FINDPOLICYHISTORY (Doc ID 2044811.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On test: 10.14.2.4 version, Technology

ACTUAL BEHAVIOR
---------------
db 12c gives timeout for findPolicyHistory


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. use findPolicyHistory to query the history of this year for a policy

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the webservice

Cause

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