ZRG3024F: Brand/Claimant Cannot Be Changed For Refund Claims (Doc ID 2045061.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.1.4 and later
Information in this document applies to any platform.

Symptoms

On production: 10.14.1.4 version, Usage

ACTUAL BEHAVIOR
---------------
ZRG3024F: the brand cannot be changed for refund claims with status Registered.

EXPECTED BEHAVIOR
-----------------------
ZRG3024F should work the same way as ZRG3004F.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use ZRG3024F to change the claimant.

Cause

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