PCM_OP_TRANS_OPEN Issue Identified During Peak Loads on the System.

(Doc ID 2045472.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.0.0 version, Webservices Mgr & JCA Adaptor

ERR_TRANS_OPEN(PCM_OP_TRANS_OPEN) issue identified during peak loads on the system.

It is observed that during high loads (during initial orders), the connectivity between AIA and BRM does not work and the orders abort with the ERR_TRANS_OPEN(connectivity issue with BRM) issue. 
Using JCA Adapter which is installed at AIA to connect to BRM.
AIA version : 2.0.1
BRM : 7.3.1 with rollup patch(9864771)



Cause

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