What Info to Provide in Service Requests When an Error Like CLA-U-#17206-20150611_100902 Shows in the User Interface?

(Doc ID 2045531.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.14.2 and later
Information in this document applies to any platform.

Goal

What information should be provided in Service Requests when you report an error like below in the UI:
"The server is unable to respond at this time. Thank you for your patience.
An unexpected error occurred, please contact System Administrator with the following number: CLA-U-#17206-20150611_100902."?
 

Solution

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