Opening a Pricing Worksheet from Draft PPC Errors With Unexpected Error CLA-U-* (Doc ID 2045539.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.14.2 and later
Information in this document applies to any platform.

Symptoms

In some environments, it is not possible to open Pricing worksheets and an error will occur.

 
ERROR
-----------------------
The server is unable to respond at this time. Thank you for your patience.
An unexpected error occurred, please contact System Administrator with the following number: CLA-U-#17206-20150611_100902.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.
NAV Reference Data / Providers / Draft Provider Pricing Clauses / All.
2.
Tab 'Draft Provider Pricing Clauses - All' opens.
3.
Query all rows.
4.
In the column Pricing Worksheet, click on a value for one of the rows which should then open the Pricing Worksheet.
Instead, an error occurs.

 




Cause

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