My Oracle Support Banner

Opening a Pricing Worksheet from Draft PPC Errors With Unexpected Error CLA-U-* (Doc ID 2045539.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.14.2 and later
Information in this document applies to any platform.

Symptoms

In some environments, it is not possible to open Pricing worksheets and an error will occur.

 
ERROR
-----------------------
The server is unable to respond at this time. Thank you for your patience.
An unexpected error occurred, please contact System Administrator with the following number: CLA-U-#17206-20150611_100902.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.
NAV Reference Data / Providers / Draft Provider Pricing Clauses / All.
2.
Tab 'Draft Provider Pricing Clauses - All' opens.
3.
Query all rows.
4.
In the column Pricing Worksheet, click on a value for one of the rows which should then open the Pricing Worksheet.
Instead, an error occurs.

 




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.