New Product Service Request (PSR) User Defined Field (UDF) With a 'Y' or 'N' Dropdown Valid Value Shows as '5' Instead of the Correct Value the MetaSolv Solution GUI (Doc ID 2046080.1)

Last updated on AUGUST 30, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Added a new Product Service Request (PSR) User Defined Field (UDF) with a 'Y' or 'N' dropdown valid value and the field showed as '5' instead of the value itself in the MetaSolv Solution GUI.  The UDF was set up correctly, moved the UDF in the sort order up a slot it started to work correctly.

Cause

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