OSM External Receivers Not Honoring The Configured Queue But Only The CorrelationID (Doc ID 2046308.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.2.4 version, Automation

OSM external receivers not honoring the configured Queue but only the CorrelationID .

When a task waits on a queue for a response with a correlation Id, when a messages with same correlation id arrives at any other queue, OSM processes the message by looking for the matching correlation id in the database, find the automation context and executing the task’s response receiver without taking into consideration whether this response receiver is waiting on the configured queue or not. 
The internal core MDB might pitching in and not validating the configured queue for that task.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms