Item Deleted in RMS Is Not Deleted from Table AS_ITM_RTL_STR in Back Office (Doc ID 2046327.1)

Last updated on AUGUST 24, 2015

Applies to:

Oracle Retail Back Office - Version 13.4.8 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Back Office (ORBO) 13.4.x, item(s) are not deleted from table AS_ITM_RTL_STR. For an item delete coming from Retail Merchandising System (RMS) via MOM file, the respective item(s) are not deleted from all tables.


Steps to reproduce the issue:


1. Generate and import in ORBO an item delete action via MOM ItemExport.xml like file:

Priority="0"    FillType="KillAndFill"    Version="1.0"    Batch="1"  
CreationDate="2015-07-14T09:39:42.0Z">
     <Item
     ChangeType="DEL"
     ID="911">
     <RetailStoreItem
        ChangeType="DEL">
        <RetailStoreID>01111</RetailStoreID>
     </RetailStoreItem>
  </Item>
</ItemImport>


2. Process the MOM file in ORBO.
3. Check tables AS_ITM and AS_ITM_RTL_STR for the item that was deleted.
4. Notice that the item is not deleted from table AS_ITM_RTL_STR.

Cause

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