FIN2008S: Receivables With Amount 0 Selected More than Once (Doc ID 2046386.1)

Last updated on AUGUST 21, 2015

Applies to:

Oracle Health Insurance Disbursements and Collections - Version and later
Information in this document applies to any platform.


On production: version, Usage

When attempting to run FIN2008S,
the following error occurs.

Receivables with no open amount that were already selected for first collection, are selected again.

The issue can be reproduced at will with the following steps:
1. FIN2008S: Generate collection order for type group invoice
2. FIN2101F: Create a reverse entry for receivable X
3. FIN2001F: Remove third party payer for receivable
4. FIN4001F: Connect the collection order to the daily statement
5. FIN2101F: Undo the reverse entry for receivable X
6. FIN2001F: See that there is no open amount left for receivable X
7. FIN2008S: Generate collection order for type giro
8. FIN2009F: See that receivable X is again selected for first collection with amount 0
9. FIN2078R: Create output for giro collection order

The issue has the following business impact:
Due to this issue, users cannot get the receivables out of the loop.

FIN2001F: Block receivables for further collection and/or dunning.


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