HTTP 500 Error When Opening ECO by Using Agile PLM Mobile 3.0 (Doc ID 2046500.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle Product Lifecycle Management Mobile - Version 3.0 to 3.0 [Release 3.0.0]
Information in this document applies to any platform.

Symptoms

The following error occurs when opening ECOs in mobile app:

Error: HTTP Status Code 500 Internal Server Error: The server encountered an unexpected condition which prevented it from fulfilling the request.

FACTs:


Steps to reproduce:
1. Launch Agile Mobile application

2. Open any ECO to view

Changes

Install Mobile 3.0 and then install Mobile 3.1 (Patch 20427868 and Patch 20692324)

Cause

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