Incorrect Named Event Cost Applied for the Same Named Event, for the Same Subscriber when Under Load (Doc ID 2046727.1)

Last updated on MARCH 27, 2023

Applies to:

Symptoms

On versions of Oracle Communications Network Charging and Control (NCC) up to 5.0.3.0, a problem exists when the same Named Event (NE) is charged against the same subscriber multiple times within a very short period of time while overriding the cost of said NE using a Named Event Catalogue (NEC)/Tariff Plan Override (TPO).

When the load is high enough, the new cost of the NE as overridden by the NEC is ignored and the original cost of the NE is re-applied.

Here are two EDRs where the COSTS/EVENT_COST is the same despite a different Tariff Plan (TP) being used.  Note the TCS timestamps are within the same second:

Note the difference in the COSTS/EVENT_COSTs.

Changes

Implementation of NECs to override the costs of events along with increased load per subscriber.

Cause

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