ZRG4011S : Start date Last Renewal Month Is Not Reset (Doc ID 2047119.1)

Last updated on AUGUST 24, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.1.4 and later
Information in this document applies to any platform.

Symptoms

On acceptance : 10.14.1.4 version, Usage (Policy)

ACTUAL BEHAVIOR
---------------
ZRG4011S : Start-date last renewal month is not reset after ZRG4011S

EXPECTED BEHAVIOR
-----------------------
After the Run ZRG4011S (Reversing Renewal of Group Contract) the start date should be adjusted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for an existing group contract that is renewed according the normal way.
2. Enter a collection variant and set start-date last renewal month on 01-01-2015. Enter the associated renewal data
3. Run ZRG4011S for this relevant group contract with start-date 01-01-2015
4. Check start-date last renewal month

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The use of the renewal schedule has not been in production but its important to start using this as soon as possible

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms