"Buy A Specified Total Amount (N) or More of X, Get Z% Off" Discount Rule Is Not Triggered Correctly (Doc ID 2047156.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 14.0.x, promotion "Buy a specified total amount (n) or more of X, get Z% off" discount rule is not working as expected.
Storewide "Buy a specified total amount (n) or more of X, get Z% off" discount rule is not triggered when the target limit is reached.

 

Steps to Reproduce:

  1. Create in Back Office a promotion "Buy a specified total amount (n) or more of X, get Z% off" at transaction level (store wide) with target value 100 and 10% discount.
  2. Scan items until target value is reached (100.00).
  3. Notice that the promo is not triggered.
  4. Add any other item and the promotion will be triggered. The promotion is triggered only at >N, and it should be triggered at >=N.

Cause

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