"Idea" Instead of "Suggestion" Appearing in Email Notifications (Doc ID 2047342.1)

Last updated on OCTOBER 29, 2015

Applies to:

Instantis EnterpriseTrack - Version 8.6 to 15.1.0.0 [Release 8.6 to 15.1]
Instantis EnterpriseTrack Cloud Service - Version 8.6 to 15.1.0.0 [Release 8.6 to 15.1]
Information in this document applies to any platform.

Symptoms

Within the email Notifications, the word "Idea" is appearing instead of the configured name of "Idea" ("Suggestion") after initial configuration change was made prior to moving to Production.

EXPECTED BEHAVIOR
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Configuration change to update the word "Idea" to "Suggestion" should have updated the email Notifications also.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the application
2. Create an Idea
3. Email Notifications received in the Process for: <Configuration other than Idea> Submission, <Configuration other than Idea> Assignment, <Configuration other than Idea> Acceptance
4. See that within the body of the email Notification the word "Idea" is listed instead of "<Configuration other than Idea>"

Cause

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