My Oracle Support Banner

Failed to get capabilities for device (Driver could not obtain device software version (Check device is reachable via SNMP)) (Doc ID 2047624.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications IP Service Activator - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

IPSA is generating an error when performing an SNMP discovery of Juniper routers running Junos 11.4I.

The UI error is "Failed to get capabilities for device (Driver could not obtain device software version (Check device is reachable via SNMP))"

Junos version is
"Juniper Networks, Inc. m120 internet router, kernel JUNOS 11.4I #2: 2015-06-22 05:16:54 UTC nesari@svl-junos-d004.juniper.net:/b/nesari/r114_r10_singtel/obj-i386/bsd/kernels/JUNIPER/kernel Build date: 2015-06-18 08:31:53 UTC Copyright (c) 1996-2015 J"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.