Failed to get capabilities for device (Driver could not obtain device software version (Check device is reachable via SNMP))

(Doc ID 2047624.1)

Last updated on AUGUST 28, 2015

Applies to:

Oracle Communications IP Service Activator - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

IPSA is generating an error when performing an SNMP discovery of Juniper routers running Junos 11.4I.

The UI error is "Failed to get capabilities for device (Driver could not obtain device software version (Check device is reachable via SNMP))"

Junos version is
"Juniper Networks, Inc. m120 internet router, kernel JUNOS 11.4I #2: 2015-06-22 05:16:54 UTC nesari@svl-junos-d004.juniper.net:/b/nesari/r114_r10_singtel/obj-i386/bsd/kernels/JUNIPER/kernel Build date: 2015-06-18 08:31:53 UTC Copyright (c) 1996-2015 J"

Cause

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