Unable to Set Start Time of Global Scheduled Services when Interval is set to "Every X Hours". Start Time of Global Scheduled Services Incorrectly Set. (Doc ID 2047966.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The Global Scheduled Service Start Time is incorrectly set. When setting up a Global Scheduled Service to run "Every three hours", "Every six hours" or "Every 12 Hours" and manually setting the Start Time the Start Time changes when setup is saved.

The Start Time is instead set based on the run duration value set from the current server time.


EXPECTED BEHAVIOR

Successfully set the Start Time for the Global Scheduled Service.


STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Web (Admin Superuser account).
  2. Go Administer | Global Scheduled Services.
  3. Select Publish Security and in Service settings section set Run Service to "Every 12 Hours" and Start Time to "08:00".
  4. Click Save and notice the Start Time changes to a time 12 hours on from current server time.

Cause

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