Promotion Shows It Has Conflicts but RPM_CON_CHECK_ERR Table Does Not Contain the Reason for Conflict (Doc ID 2047972.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Retail Price Management - Version 13.2.6 and later
Information in this document applies to any platform.
Checked for relevance on 24-Mar-2017

Symptoms

In Oracle Retail Price Management (RPM) version 13.2.6, the InjectorPriceEventBatch finished with conflicts when trying to create multiple promotions.  The RPM_CONFLICT_CHECK_RESULT table shows many conflicts, but the RPM_CON_CHECK_ERR and RPM_CON_CHECK_ERR_DETAIL tables show no details.

Steps to Reproduce:

  1. (Assumed) Populate RPM_STAGE_PROMO_COMP_SIMPLE table.
  2. Create multiple promotions at once using the InjectorPriceEventBatch with event_type_value = SP.
  3. Validate RPM_CONFLICT_CHECK_RESULT table and find that conflicts exist for most of the components.
    - Promos consist of multiple components... some get approved while others do not
    - Promos are being held in conflict checking even if error is with a single component
  4. Validate RPM_CON_CHECK_ERR and RPM_CON_CHECK_ERR_DETAIL tables.  No details are available for the promotion conflicts.

Changes

 

Cause

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