Error Message Received After Selecting "Pay Invoice" Button: "Unable to perform pre pay processing" (Doc ID 2048053.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.0 and later
Information in this document applies to any platform.
Checked for relevance on 13-Feb-2017

Symptoms

In Oracle Retail Invoice Matching (ReIM) 14.0, when attempting to prepay a single invoice, the following error occurs:



Steps to Reproduce:

  1. Create a purchase order (PO) in RMS.
  2. Create an invoice in ReIM.
  3. Add details to the invoice.
  4. Navigate to Document Search screen.
  5. Search for invoice.
  6. Select the invoice and click "Pay Invoice".  Error occurs.

 

Cause

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