Invoice Returning in TAXDIS Status When Viewing/Editing Invoice After Resolving the Tax Discrepancy (Doc ID 2048170.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.2.4 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


For an invoice for which a tax discrepancy is already resolved, if the invoice details are opened in edit/view mode and without changing any tax details, it is observed that the invoice moves to TAXDIS (tax discrepancy) status once again.


Steps to Reproduce:

  1. Create a Purchase Order (PO).
  2. Create an invoice with tax discrepancy. Notice that the status of invoice is TAXDIS.
  3. Resolve the tax discrepancy with invoice tax as correct.  Notice that the invoice goes to RMTCH status.
  4. Open the invoice in VIEW/EDIT mode. View the detail of the invoice or add a comment on the header of the invoice. You can also open/view the invoice via summary match window.
  5. Notice that the status of invoice changes back to TAXDIS.

Cause

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