OFSAA 73300 Installation failure with SFTP POST_INSTALL. STATUS : FAIL (Doc ID 2048191.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.0.0 to 7.3.3.0.0 [Release 7]
Information in this document applies to any platform.

Symptoms

On : 7.3.3.0.0 version, Install and Upgrade Issues_OFSS

When attempting to Install OFSAAI 7.3.3 on a Solaris 5.11,
the following error occurs in InfrastructurePreInstallCheck.log.

ERROR
-----------------------
  Validation for category POST_INSTALL. STATUS : FAIL
  [ERROR]:-Unable to connect to Application component.Provide correct application ftpshare details. Exception message: Connection reset Server 10.230.155.15 Port number 22
  [ERROR]:-Unable to connect to Application component.Provide correct application ftpshare details. Exception message: null Server 10.230.155.15 Port number 22
  [ERROR]:-Unable to connect Database component ftp drive. Provide correct Database ftpshare details Connection reset Server 10.230.155.15 Port 22
  [ERROR]:-Unable to connect to Database component ftp drive.Provide correct database ftpshare details. Exception message: User Id or password are incorrect.
  

  AAI Pre-Install check completed. Status : FAILURE. Please correct the errors.
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download and copy the OFSAAI 7.3.3 installer to Solaris server
2. Refer the install guide and complete the configuration of OFSAAI_InstallConfig.xml, OFSAAI_PostInstallConfig.xml
3. Trigger Setup.sh file with SILENT option

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with OFSAAI 7.3.3 installation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms