Unable To Create Account After BRM PS12 Upgrade : "Error creating user activity"

(Doc ID 2048269.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : BRM 7.5.0.12.0 version

Scenario:

* BRM PS10 upgraded to PS12.
* After upgrading, Account creation with Out Of Box Opcode (PCM_OP_CUST_COMMIT_CUSTOMER) throws error as shown below :

dm pinlog snippet :

Changes

 

Cause

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