Returns Forecast For Defective Item Not Being Fully Utilized
(Doc ID 2048585.1)
Last updated on DECEMBER 18, 2017
Applies to:Oracle Service Parts Planning - Version 12.1.3 and later
Information in this document applies to any platform.
Using Service Parts Planning / Plan Results
On VCP 126.96.36.199,
When planning item NEW,
with the following supersession:
Description NEW Test Item
Replaced Item DEF
Superseding Item REFURB
Repair-to Item REFURB
Effective Date 18-JUL-15
Replaced Item REFURB
Superseding Item NEW
Effective Date 17-JUL-15
find that the forecast for NEW on Sept 21 and Sept 28 is being fulfilled with Planned Transfers from TST:FST
instead of repairing the qty 7.3 unpegged defectives in the Returns Forecast of 01-SEP-2015.
Expect the plan to use the forecast defectives before planning transfers.
Customer states the issue can be reproduced at will at customer site with the following steps:
1. (R) Service Supply Chain Planner
2. Run plan with the forecasts and supersession noted
3. Observe the planned transfers of item NEW
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