Incorrect Error When Updating a Person With Existing Encrypted Identifier
(Doc ID 2048762.1)
Last updated on MARCH 18, 2019
Applies to:Oracle Utilities Framework - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 4.2]
Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.4]
Information in this document applies to any platform.
When updating an encrypted Person ID on the Person Page, the following error is displayed:
and the following warning is stored in the log:
Steps to Replicate:
1) Go to Main Menu -> Customer Information -> Person
2) Updating a Encrypted Person ID with type 'Social Security Number' and value 111-11-1111
3) Error message "ID Number "***-**-1111" must be in the format shown." pop-up.
Enable field encryption.
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