Incorrect Error When Updating a Person With Existing Encrypted Identifier
Last updated on NOVEMBER 03, 2015
Applies to:Oracle Utilities Framework - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 4.2]
Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.4]
Information in this document applies to any platform.
When updating an encrypted Person ID on the Person Page, the following error is displayed:
and the following warning is stored in the log:
Steps to Replicate:
1) Go to Main Menu -> Customer Information -> Person
2) Updating a Encrypted Person ID with type 'Social Security Number' and value 111-11-1111
3) Error message "ID Number "***-**-1111" must be in the format shown." pop-up.
Enable field encryption.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms