External Order Items Can Be Incorrectly Deleted From Transaction (Doc ID 2048991.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.


In Oracle Retail Point of Service (ORPOS), users are able to delete an External Order item from a transaction.

Prerequisite: ORPOS is integrated with Siebel, and an External Order exists.

Steps to Reproduce:

  1. Log in to ORPOS.
  2. On 'Sell Item' screen, click "Transaction F5" > "More F9" > "External Order F6".
  3. On 'External Order List' screen select an Order (e.g., 'Demo_Order_Sale_1').
  4. On 'Serialized Item' screen enter a serial # (e.g., 13213123).
  5. On 'Sell Item' screen enter item 1234.  Note that the Delete button is enabled.
  6. Clicking on the Delete button twice deletes the External Order item.


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