In ORCO, Tax Off Transactions Are Displaying as 'N' Instead of 'O' in Transaction Tracker (Doc ID 2049240.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Retail Central Office - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Central Office (ORCO), Tax Off transactions are displaying as 'N' instead of 'O' in Transaction Tracker.


Steps to Reproduce:

  1. Log into Oracle Retail Point of Service (ORPOS).
  2. Ring an item.
  3. Choose item option: Tax -Off.
  4. Complete the transaction and keep a note of the transaction number.
  5. Log into ORCO.
  6. Search for same transaction number.
  7. Observe that the tax for the item is displayed as N instead of O.

Changes

 

Cause

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