No Detail of Tender Reversed on Receipt when Postvoiding an Order Initiate Transaction (Doc ID 2049264.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), there is no detail of the tender reversed on the receipt when post-voiding an order initiate transaction.


Steps to Reproduce:

  1. Create a new Special Order.
  2. Tender with Gift Card.
  3. Post void the transaction from Step 2.
  4. Check the receipt printed.  Detail of the tender reversed is NOT printed on the receipt.

Cause

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