Dgraph Log Contain Warnings - DGRAPH {dgraph} Aborting request: connection broken

(Doc ID 2049491.1)

Last updated on APRIL 21, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.2.1 and later
Oracle Commerce Platform - Version 10.1.2 and later
Information in this document applies to any platform.

Symptoms

The Oracle Commerce Dgraph logs contain warnings:

WARN 08/24/15 02:47:00.224 UTC (1440384420224) Dgraph {Dgraph} Aborting request: connection broken: client nnn.nnn.nnn.nnn

 The Dgraph.request logs report empty queries with long round-trip response times:

1440384420224 nnn.nnn.nnn.nnn - 11818 0 24829.71 0.00 0 - 0 0 - -

Cause

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