Error 500--Internal Server Error java.lang.NullPointerException When Accessing the P6 Web URL

(Doc ID 2049504.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When accessing the P6 URL the following error is observed in the web browser.

Error 500--Internal Server Error
java.lang.NullPointerException
at com.primavera.bo.remotable.qproxy.SettingsProviderImpl.getBooleanSetting(Unknown Source)
at com.primavera.bo.DBSettingsProvider.getBooleanSetting(Unknown Source)
at com.primavera.pvweb.XSSFilter.a(Unknown Source)
at com.primavera.pvweb.XSSFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.primavera.pvweb.filters.ApplicationContextInjector.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3367)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3333)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2220)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2146)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2124)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1564)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:254)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:295)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:254)

Cause

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