My Oracle Support Banner

Describing Deployment Topology (Doc ID 2049517.1)

Last updated on MARCH 24, 2022

Applies to:

Oracle Communications Calendar Server - Version 6 (2005Q1) and later
Oracle Communications Instant Messaging Server - Version 6.0 and later
Oracle Communications Messaging Server - Version 5.2.0 and later
Oracle Communications Convergence - Version 1.0 and later
Oracle Communications Contacts Server - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Purpose

In some cases, it is helpful for the support engineer to understand more details about your Unified Communications Suite deployment, beyond the individual system where you are having a problem.

This article shows the types of systems in a UCS deployment architecture and gives an example of how you can provide the relevant information in a service request.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.