Error 404 When Accessing to Core Web Service URL/Custom Web Service URL on Agile PLM 9.3.4/9.3.5/9.3.6

(Doc ID 2049830.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access to Core Web Services/Custom Web Services in Agile PLM through URL:
http://agileserver.domain.com:<port>/CoreService/services
http://agileserver.domain.com:7001//Agile/Extension
below error occurs

Error
Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1/1

10.4.5 404 Not Found

The server has not found anything matching the Request-URI


What Is Working
Same URL worked on Agile 9.3.3



Steps
The issue can be reproduced at will with the following steps:

  1. Install Agile 9.3.4/9.3.5/9.3.6 and start all services, verify that Agile is up and running
  2. Access http://agileserver.domain.com:7001/CoreService/services for Core Web Service URL. Gets error 404
  3. Access http://agileserver.domain.com:7001//Agile/Extension for Custom Web Service URL. Gets error 404

Changes

Upgraded to Agile PLM 9.3.4/9.3.5/9.3.6

Cause

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