When Using an Item List to Search for Items to Allocate, Not All Items Show Up in Allocation (Doc ID 2049859.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Retail Allocation - Version 13.2.4 to 13.2.4 [Release 13.2]
Information in this document applies to any platform.

Symptoms

Problem Description
When an item list contains Parent Items and Child Items from different Parent items, the search results are not returned properly.

Steps to Recreate

Scenario 1

1. Create 2 Parent and Child Items
2. Create an Item List containing 1 Parent (Item 1) and the Child from another Parent (Item 2)
3. Search each of the child items individually to verify that they are returned in the search
4. Search on the Item List
5. Note that nothing is returned.

Scenario 2

1. Create an Item List with 1 parent item and 1 child from a different parent item.
2. Search for Items to Allocate
3. Enter the Item List
4. Click Search
5. Only Children of the Parent Item 1 are found.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms